I have recently noticed clients callings of a complaint that they have severe spyware on their computers that they need removed. Turns out there is a new thing going around called Antivirus 2009 or Antivirus 2008. It tricks users to thinking that it is an antivirus program when in fact it is spyware itself. Not to mention it’s a hell of a time to get rid of it. I have recently found software they can combat this spyware it’s called Malwarebytes’ anti-malware. It is a free program you can download it run a full scan and your problem should be resolved.
As a note to this you might want to consider your end users only having “user” access to a machine and not “administrator” access. You can do this by removing them from the administrators group. Now I’m not saying to not give them the login to the local administrator account but when they are doing their day to day activities they should probably not be running around with administrator access. This is something we as network admins should also practice. Why have the keys to the castle all the time if you only need them sometimes? Use them when you need them don’t put your computer and your entire network at risk.