Support, 24/7
Call +1-602-445-9816. The help desk answers around the clock, every day of the week.
Contact
Contact Velocity Technologies
Support is available 24/7. Call +1-602-445-9816 any time, day or night.
Looking for a new IT provider, a security review or help with a project? Send the form below and our team will follow up.
+1-602-445-9816 info@velocitytech.org 4500 S Lakeshore Dr Suite 490, Tempe, AZ 85282 Help desk and support 24/7
Contact details
info@velocitytech.org for support requests, new projects and general questions.
Jobs and applications
careers@velocitytech.org for questions about open roles or an application you sent.
Common reasons to contact us
MSP comparison
You are comparing local managed IT providers and want to see how support, ownership and pricing would work.
Recurring support issues
The same user, vendor, Microsoft 365, backup or network problems keep coming back and nobody owns the root cause.
Security concerns
Leadership wants a clear view of identity, endpoint, firewall, backup, access or incident-readiness risk.
Backup uncertainty
You are not sure restores have been tested, or that retention and recovery order match what the business expects.
Office move or growth
A new location, new hires, phones, cabling, cameras or network changes need one coordinated IT plan.
Co-managed support needs
Your internal IT person needs a local partner for help desk capacity, escalation, projects, security reviews or time-off coverage.
What to include in your message
Company context
User count, locations, how IT is handled today, and the systems your team depends on most.
What is going wrong
Slow support, recurring tickets, Microsoft 365 problems, backup doubts, security risk or growth.
Timing
Whether the issue is urgent, tied to a contract renewal, connected to a move, or part of a planned provider comparison.
Visit the office
Directions to our Tempe office
We are in Suite 490 at 4500 S Lakeshore Dr in Tempe.
Careers
Questions about a job opening
Email [email protected] with questions about an open role or an application. Some roles are with Velocity; others are with organizations we recruit for.
Send us a message
Tell us what you need help with and how to reach you. Someone from Velocity will follow up by phone or email. If something is down right now, call the 24/7 help desk instead.
FAQ
Questions before you get started
Is support available nights and weekends?
Yes. Support is available 24/7, every day of the week. Call +1-602-445-9816.
Should we call or send the form?
Call when work is blocked or the issue is urgent. Use the form when you want to talk about switching providers, a project or pricing.
Do you serve businesses outside Tempe?
Yes. Velocity serves Phoenix, Tempe, Chandler, Mesa, Gilbert, Scottsdale and nearby East Valley communities.
Can we see pricing before an assessment?
Yes. Managed IT is priced per user per month, from $185 per user for teams of 1 to 10 down to $140 per user for teams of 51 to 100. The pricing page and quote calculator show the full rates.
Free Network Assessment
Find the IT risks, support gaps and budget surprises before they cause an outage
Velocity reviews users, devices, Microsoft 365, backups, network gear, vendors and support readiness for Phoenix and East Valley businesses.