Scottsdale Airpark
The city’s largest employment area, with corporate headquarters, technology firms and aviation businesses around Scottsdale Airport. Tens of thousands of people work here.
Scottsdale IT support
Managed IT Services in Scottsdale, AZ
Velocity Technologies provides managed IT and 24/7 IT support to Scottsdale firms in the Scottsdale Airpark, Old Town, SkySong and the McDowell Road Corridor. Technicians come onsite from our Tempe office by Loop 101 or straight up Scottsdale Road.
Scottsdale’s economy leans on finance, healthcare, corporate headquarters and tourism. Clients and regulators expect those businesses to protect sensitive data, and that shapes how we run IT here.
Where we work in Scottsdale
Scottsdale’s business areas line up north to south along Scottsdale Road and Loop 101.
Old Town
Restaurants, galleries, resorts and small offices downtown. Hospitality businesses here juggle point-of-sale systems, guest Wi-Fi and seasonal staff.
SkySong and the McDowell Road Corridor
ASU’s Scottsdale Innovation Center at Scottsdale and McDowell roads houses startups and international companies. The McDowell corridor gives south Scottsdale quick access to the freeways and Sky Harbor.
Wealth, legal and medical offices
Wealth managers, law firms and medical practices across the city, including practices near HonorHealth’s Scottsdale campuses.
What Scottsdale firms ask us to handle
Client data and regulators
Financial and wealth-management firms answer to clients, custodians and regulators about data security. We implement and document the controls they ask about and keep evidence ready for due-diligence requests.
Executive impersonation
Attackers target executives and high-net-worth clients with fake wire requests and lookalike domains. We lock down executive accounts, watch for risky sign-ins and help you set a call-back rule for payment changes.
Hybrid and international teams
SkySong and Airpark companies often have staff on the road or abroad. Laptops enrolled in device management and MFA on every account let them work securely from anywhere.
Around-the-clock monitoring
Our internal security team works with a hosted 24/7 security operations center. Together they watch endpoints and Microsoft 365 for threats and respond when something turns up.
Support from our Tempe office
Scottsdale clients are supported from our Tempe headquarters. The 24/7 help desk handles requests first, and a technician comes to your office when the work cannot be done remotely.
The route
Our office is on Lakeshore Drive at Rural Road. Rural becomes Scottsdale Road at the city line and runs north to SkySong and Old Town. Loop 101 runs north past the Airpark. North Scottsdale sites are farther out, and we schedule them with that in mind.
Hospitality systems
For Old Town restaurants and resorts, we keep point-of-sale terminals on their own network, separate guest Wi-Fi from business systems and coordinate with your POS provider.
Discretion onsite
Technicians follow your office’s visitor and confidentiality rules. Tell us how client files and meeting rooms are handled and we document it for every visit.
What the first 90 days look like
For firms that handle client money, the first accounts we harden in week one are executive and finance mailboxes.
Week 1: Learn your environment
We collect admin access, inventory users, devices, licenses, network gear, vendors and backups, and fix anything that is an active risk, such as an account without MFA or a backup that stopped running.
Weeks 2-4: Close gaps and document
MFA, patching and endpoint protection reach a baseline on every computer and server, and the environment is documented. Your staff already has the help desk number and can call us day or night.
Months 1-3: Roadmap and first review
You get a written roadmap in the first month. For financial firms, it also lists the evidence your next due-diligence request is likely to ask for. By the end of the quarter we sit down with leadership to go over what we found, what we fixed, and what the next year of replacements, licensing and security work will cost.
Serving Scottsdale from Tempe
Contact our Tempe office
Velocity Technologies, 4500 S Lakeshore Dr Suite 490, Tempe, AZ 85282. Phone 602-445-9816. The help desk answers 24/7, and onsite visits to Scottsdale are scheduled from this office.
Monthly pricing
Price your managed IT
Managed IT runs $140 to $185 per user per month up to 100 users, depending on headcount, with set adjustments for factors such as multiple sites. The calculator gives you a monthly estimate and a separate onboarding cost.
Changing providers
Switching from another MSP
We plan the admin-access handoff and vendor contacts with your current provider, so your staff always knows who to call during the change.
Related services
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FAQ
Scottsdale IT support questions
We are a wealth-management or financial firm in the Airpark or Old Town. What IT controls will clients and regulators expect?
Expect questions about MFA, encrypted devices, email security, access reviews, vendor oversight, backups and an incident response plan. We implement those controls, keep written evidence and help you answer due-diligence and exam requests. Your compliance officer or counsel interprets the rules, and we make sure the technical answers are true.
We are a startup or global team at SkySong. Can you support staff outside the U.S.?
Yes, for devices and accounts. Laptops are enrolled in device management and every account uses MFA, so staff can be set up and secured wherever they work. The 24/7 help desk takes calls at any hour, which helps across time zones. Onsite visits happen at your Arizona office.
How do you protect point-of-sale and guest Wi-Fi in Old Town?
Point-of-sale terminals go on their own network segment, guest Wi-Fi is isolated from business systems, and firewall rules control what can reach the payment systems. We coordinate with your POS provider, who usually owns the terminals and the payment software.
How do you protect executives and high-net-worth clients from impersonation?
We put the strongest MFA your systems support on executive accounts, watch for risky sign-ins and help you set a call-back rule for any change in payment instructions. Email filtering can also flag lookalike domains and messages from outside senders.
What happens if we have a security incident?
Call the 24/7 help desk. Our security team, working with a hosted 24/7 security operations center, contains the threat, preserves logs and helps you recover. Your insurer or counsel may bring in their own forensic firm, and we work with them.
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