Lost billable time
Slow laptops, VPN trouble and password lockouts take minutes per person per day, and those minutes are billable.
Professional services IT
Managed IT for Phoenix professional services firms
When your people bill by the hour, every hour lost to a laptop or login problem shows up on the invoice. We support consulting, engineering, architecture, marketing and other client-service firms in Phoenix and the East Valley. We keep your people working, protect client data and answer the help desk 24/7.
What slows client-service firms down
Large project files
CAD, Revit, Adobe and video files strain Wi-Fi, file sync and older workstations. Engineers and designers need the right hardware and storage.
Client security questions
Client contracts and vendor questionnaires ask about MFA, encryption, backups and incident response. You need accurate answers on paper.
Hybrid work
People work from home, client sites and the office. Access has to be secure without getting in the way.
What we manage for professional firms
Help desk and onboarding
24/7 user support, new-hire laptops ready on day one, and offboarding that removes access the same day.
Microsoft 365 governance
Teams and SharePoint organized by client or project, external sharing rules, MFA and conditional access.
Workstations sized for the work
Standard builds for office staff, higher-spec builds for CAD and design users, and a replacement schedule.
Security questionnaire support
We help you answer client security questionnaires accurately and close the gaps they expose.
What working with us looks like
We start with where your people lose time.
We look at where time goes
The assessment covers devices, accounts, backups, vendors and any ticket history you have. You get a written list of risks and fixes.
We standardize devices and access
One laptop build per role, MFA everywhere, a password manager and a clean offboarding process.
We fix repeat problems
We review tickets that keep coming back and fix the cause instead of resetting the same thing again.
Partners get a quarterly plan
Hardware lifecycle, software renewals, security work and budget are reviewed with leadership each quarter.
Related services
FAQ
Professional services IT questions
What kinds of firms are a good fit?
Consulting, engineering, architecture, marketing, financial advisory and similar firms where staff bill for their time and handle client data.
Can you help us answer client security questionnaires?
Yes. We document the controls you have, help you answer questions about MFA, encryption, backups and incident response accurately, and fix the gaps the questionnaire turns up.
Can you support CAD and design workstations?
Yes. We specify, set up and maintain higher-powered workstations, handle software installs and make sure large project files are backed up.
How do you cut down recurring support issues?
We tag tickets by cause, review the repeats and fix the underlying issue, whether that is an aging laptop, a sync setting or a training gap.
Free Network Assessment
Find the IT risks, support gaps and budget surprises before they cause an outage
Velocity reviews users, devices, Microsoft 365, backups, network gear, vendors and support readiness for Phoenix and East Valley businesses.