Heritage District
Gilbert’s downtown along Gilbert Road, with restaurants, small offices and professional firms in older and newly built space.
Gilbert IT support
Managed IT Services in Gilbert, AZ
Velocity Technologies provides managed IT and 24/7 IT support to Gilbert businesses in the Heritage District, Rivulon, Northwest Gilbert and the Gateway area. Technicians come onsite from our Tempe office by the Loop 202 Santan Freeway or US 60.
Gilbert has grown quickly, and so have many companies in it. If IT is still handled by an owner or an office manager, we take it over and write everything down.
Where we work in Gilbert
Gilbert’s business areas range from a historic downtown to new office and industrial districts along the Loop 202.
Rivulon
The mixed-use business district at Gilbert Road and the Loop 202, with Class A offices for technology, financial and corporate teams. Tenants here may be regional offices that have to meet a parent company’s security standards.
Northwest Gilbert
The town’s oldest and densest employment area, with light industrial space, aerospace and defense suppliers, and service companies.
Gateway area
Eastern Gilbert near Phoenix-Mesa Gateway Airport, where new industrial and manufacturing sites are going up.
Medical and dental practices
Practices near Banner Gateway and Mercy Gilbert medical centers that depend on practice-management software, imaging and patient-data safeguards.
What Gilbert businesses ask us to handle
Taking IT off the owner’s plate
We inventory what you have, take over admin accounts and vendor contacts, and give staff one number to call 24/7 instead of the owner’s cell phone.
HIPAA safeguards for practices
Medical and dental offices get MFA, encrypted devices, tested backups and access reviews. We also coordinate with your practice-management and imaging vendors.
Phishing and email fraud
Fake invoices and payroll-change emails hit growing firms hard. We filter email, lock down mailbox rules, require MFA and show staff how to report a message that looks wrong.
Opening a new office
New suites in Rivulon or the Gateway area need internet, Wi-Fi, a firewall, cabling and sometimes cameras. We plan it, coordinate installation with our partner J2 Technologies and support it after move-in.
Support from our Tempe office
Gilbert clients are supported from our Tempe headquarters. The 24/7 help desk takes every request first, and technicians drive out when a fix needs someone in the office.
The route
The Loop 202 Santan Freeway runs along Gilbert’s business districts, with interchanges at Gilbert Road and Lindsay Road, and connects to Loop 101 for the trip to Tempe. US 60 serves north Gilbert.
Retail and mixed-use space
Offices in SanTan Village and Cooley Station share buildings with shops and apartments. We separate guest and business Wi-Fi and keep any card-payment systems on their own network.
Plain-language reviews
Owners get a quarterly review that covers what broke, what we fixed, what is aging out and what next year should cost, without the jargon.
What the first 90 days look like
If the owner has been running IT, the first weeks move admin passwords, the domain and vendor accounts out of personal email and under company control.
Week 1: Learn your environment
We collect admin access, inventory users, devices, licenses, network gear, vendors and backups, and fix anything that is an active risk, such as an account without MFA or a backup that stopped running.
Weeks 2-4: Close gaps and document
MFA, patching and endpoint protection reach a baseline on every computer and server, and the environment is documented. Your staff already has the help desk number and can call us day or night.
Months 1-3: Roadmap and first review
You get a written roadmap in the first month. If another Gilbert office is in your plans, it includes the lead time for internet, cabling and Wi-Fi. By the end of the quarter we sit down with leadership to go over what we found, what we fixed, and what the next year of replacements, licensing and security work will cost.
Serving Gilbert from Tempe
Contact our Tempe office
Velocity Technologies, 4500 S Lakeshore Dr Suite 490, Tempe, AZ 85282. Phone 602-445-9816. The help desk answers 24/7, and onsite visits to Gilbert are scheduled from this office.
Monthly pricing
Price your managed IT
Managed IT runs $140 to $185 per user per month up to 100 users, depending on headcount, with set adjustments for factors such as multiple sites. The calculator gives you a monthly estimate and a separate onboarding cost.
Changing providers
Switching from another MSP
We plan the admin-access handoff and vendor contacts with your current provider, so your staff always knows who to call during the change.
Related services
Local assessment
Start with a free network assessment
Share your location, current support model and the issue that started the search so Velocity can prepare a useful discovery call.
FAQ
Gilbert IT support questions
We run a medical or dental practice near Banner Gateway or Mercy Gilbert. How do you manage HIPAA risk?
We start by reviewing how patient data moves through your practice: the practice-management system, imaging, email and backups. Then we close gaps with MFA, encryption, access reviews and tested backups, and document the safeguards so you have them for an audit or an insurer. A business associate agreement is part of the onboarding conversation.
We are a professional-services or financial firm in Rivulon. What compliance help do you offer?
We implement and document the technical controls your clients, regulators or parent company ask about: MFA, device encryption, logging, email security, backups and access reviews. Velocity’s security team works with a hosted 24/7 security operations center for monitoring. Formal audits and legal interpretation stay with your auditors and counsel.
We are a manufacturer growing in the Gateway area. How do you scale with us?
We set network, device and security standards early, so adding a building or a shift does not mean starting over. New sites join the same monitoring and backup standard, and the per-user rate steps down as you pass 10, 25 and 50 users. Above 100 users we scope pricing with you.
How do you protect our staff from phishing and email fraud?
Email filtering, MFA on every account and alerts on suspicious mailbox rules block many attempts, and we can tag messages that come from outside senders. We also help you set a call-back rule for any change in payment or payroll details and show staff how to report a suspicious message to the help desk.
How do you set up a new Gilbert office?
Start early. We review the space, order internet service, plan cabling, Wi-Fi and the firewall, and coordinate installation with our partner J2 Technologies. Users, laptops and printers are tested before move-in day. Carriers set their own install dates, so we place the internet order first.
Free Network Assessment
Find the IT risks, support gaps and budget surprises before they cause an outage
Velocity reviews users, devices, Microsoft 365, backups, network gear, vendors and support readiness for Phoenix and East Valley businesses.