A responsive 24/7 help desk
Two clients point to how quickly the 24/7 help desk answers and resolves issues.
Reviews
Velocity Technologies reviews
Three clients in Gilbert, Tempe and Phoenix describe working with Velocity. The comments below are summarized with client permission.
What clients value
Microsoft and network experience
Client feedback highlights Active Directory and Exchange migration, Windows administration, scripting and network support, with a personal approach to requests.
Long-term managed support
One client has used Velocity’s fully managed IT package for more than 10 years.
Client feedback
Client experience summaries
Summary of client feedback
Chris worked with Velocity as a network administrator in Gilbert. Velocity migrated the organization's Active Directory and Exchange environment and helped with Windows administration and scripting. Chris noted that Velocity takes a personal approach to the organization's requests.
Summary of client feedback
Ray said Velocity's 24/7 help desk is extremely responsive and attentive whenever the organization calls, and that issues are resolved quickly and effectively.
Summary of client feedback
Cynthia's organization has used Velocity's fully managed IT package for more than 10 years. Cynthia described being extremely satisfied with the team's work ethic and said the 24/7 help desk answers quickly at any time.
FAQ
Common questions about Velocity
Are these direct quotes or summaries?
Summaries. Each card restates a client’s written feedback in our words and is shared with permission.
Can we speak with a reference?
Reference availability depends on client permission.
What should we look for when choosing an MSP?
Look for clear response ownership, a security process, backups that are tested, current documentation and regular reporting to leadership.
Free Network Assessment
Find the IT risks, support gaps and budget surprises before they cause an outage
Velocity reviews users, devices, Microsoft 365, backups, network gear, vendors and support readiness for Phoenix and East Valley businesses.