IT guides

Managed IT guides for Phoenix businesses

These guides answer the questions Phoenix and East Valley businesses ask before they hire, replace or add to an IT provider. Start with pricing if budget is the question. If something is wrong right now, go to the ransomware checklist or call 602-445-9816.

By the Velocity Technologies team · Last updated October 2026

Which guide answers your question?

Pick the situation that sounds most like yours.

We want to know what managed IT costs

Start with the pricing page. Velocity publishes its rates: $185 per user per month for 1-10 users, $165 for 11-25, $150 for 26-50 and $140 for 51-100. The quote calculator adds servers, extra sites, backup and complexity.

We have one IT person and wonder if that is enough

The MSP vs in-house guide compares the full cost of an employee with a per-user contract and explains when co-managed IT fits.

Our current provider is not working out

Read when to switch MSPs, then the onboarding guide, so you know what a clean handover looks like before you give notice.

Something is wrong right now

For a suspected ransomware attack, use the recovery checklist and call 602-445-9816 at any hour. For repeat internet outages, use the office internet guide.

We want an outside opinion

The network assessment guide lists what a useful assessment covers, so you can judge ours or anyone else’s.

We want shorter reads

The blog has articles on Microsoft 365, phishing, ransomware, backups and Windows updates.

How we write these guides

Prices come from our own published rates. Outside facts name their source, such as CISA, the IRS, the FTC or the U.S. Bureau of Labor Statistics. The date at the top shows when each guide was last reviewed.

Usable without hiring us

The checklists work with any IT provider, including the one you have now.

Arizona context

Where state law matters, such as Arizona’s breach notification statute, the guide says so.

A person to call

If a guide raises a question about your own systems, call 602-445-9816. The help desk answers 24/7.

FAQ

Questions about this guide

Are these guides only for Velocity clients?

No. They are written for any Phoenix or East Valley business comparing IT support, and you can use them to evaluate any provider, including us.

How much does managed IT cost per user at Velocity?

$185 per user per month for 1-10 users, $165 for 11-25, $150 for 26-50 and $140 for 51-100. Organizations over 100 users are scoped individually. Multi-site VPN networks and warehouse or manufacturing environments add 8 percent, heavy cloud infrastructure 10 percent, high-security environments 12 percent, and moving from another MSP 5 percent. Onboarding is a separate one-time estimate.

We have never had managed IT. Where do we start?

Read the MSP vs in-house guide to compare costs, then the network assessment guide so you know what a good review covers. Then book a free assessment or run your numbers in the quote calculator.

Who writes these guides?

The Velocity Technologies team writes and reviews them, based on the work we do for Phoenix and East Valley businesses. Velocity was founded in Arizona in 2004 and is based in Tempe.

Can someone walk us through a guide?

Yes. Call 602-445-9816 or book a free network assessment, and we will go through the questions with your own systems in front of us.

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Find the IT risks, support gaps and budget surprises before they cause an outage

Velocity reviews users, devices, Microsoft 365, backups, network gear, vendors and support readiness for Phoenix and East Valley businesses.