Backup and disaster recovery

Backup and disaster recovery services in Phoenix

A backup is not a recovery plan until it has been tested, documented, and tied to the systems your business needs to reopen.

Velocity monitors backup jobs as part of managed IT, and support is available 24/7 when a restore cannot wait.

Platforms we support

Common platforms Velocity supports and coordinates

  • Microsoft 365
  • Cisco
  • Dell
  • VMware
  • SonicWall
  • Datto
  • Veeam
  • Ubiquiti

Recovery outcomes

Known recovery points

Understand how much data you can afford to lose for files, servers, cloud apps, and line-of-business systems.

Known recovery times

Document how long each critical system can be down before business operations break.

Ransomware resilience

Separate backup access, immutable options, and restore testing reduce the blast radius of a compromise.

What is included

Backup inventory

Identify what is protected, what is excluded, who owns each application, and where recovery credentials live.

Restore testing

Scheduled tests prove whether files, servers, and cloud data can be restored when pressure is high.

Microsoft 365 backup

Mail, OneDrive, SharePoint and Teams data backed up separately from Microsoft’s own retention settings.

Continuity planning

Recovery priorities are mapped to departments, revenue impact, and customer commitments.

How a recovery plan is built

Rank what matters

We rank systems by business impact: what stops revenue, what stops payroll and what can wait a week.

Match backups to the list

Each critical system gets a backup method, a retention period and a restore target, with an offline or immutable copy where the risk calls for it.

Test and write it down

Restore tests are scheduled, and the plan records contacts, recovery order, where credentials are kept and who makes the call.

Free Network Assessment

Start with a free network assessment

Share your location, current support model and the issue that started the search so Velocity can prepare a useful discovery call.

Share current provider issues, vendor concerns, security worries, backup uncertainty, office moves, or timing constraints.

Prefer phone? Call +1-602-445-9816.

What happens next

  1. We review your notes.
  2. We schedule a 20-30 minute discovery call.
  3. We identify the systems, users, vendors, backups, and support risks worth reviewing.
  4. You receive a prioritized summary before any managed IT proposal is finalized.

FAQ

Common questions about this service

How often should backups be tested?

Critical systems should be tested at least quarterly, and higher-risk systems should be validated after major application or infrastructure changes.

Do Microsoft 365 files need backup?

Yes. Microsoft provides service availability, but companies are still responsible for retention, accidental deletion, malicious deletion, and recovery requirements.

Can you document a disaster recovery plan?

Yes. We create a practical recovery plan with contacts, recovery order, system owners, access requirements, and test cadence.

Who do we call when we need a restore?

Call Velocity at +1-602-445-9816. Support is available 24/7, including nights and weekends.

Free Network Assessment

Find the IT risks, support gaps and budget surprises before they cause an outage

Velocity reviews users, devices, Microsoft 365, backups, network gear, vendors and support readiness for Phoenix and East Valley businesses.