Machines on the office network
CNC controllers, PLCs and HMIs often run old versions of Windows that cannot be patched. On a flat network, one infected office PC can reach them.
Manufacturing IT
IT services for Phoenix and East Valley manufacturers
On a plant floor, an IT problem stops shipments, not just email. We support manufacturers and distributors across Phoenix and the East Valley, from ERP access and warehouse Wi-Fi to shop-floor connections. Machine networks stay apart from office traffic, and second shift has a 24/7 help desk to call.
Where manufacturing IT breaks
ERP runs the plant
Epicor, JobBOSS, E2, SAP Business One or a similar ERP drives quoting, scheduling and shipping. Slow ERP access or a failed integration stops the floor.
Warehouse Wi-Fi and scanners
Metal racking, long aisles and heat make coverage hard. Scanners, label printers and tablets drop when access points are placed as if the building were an office.
Problems on every shift
A down label printer at 10 p.m. still holds up shipping. Our help desk answers 24/7.
What we manage for manufacturers
Network segmentation
VLANs and firewall rules that keep machines, cameras, guest devices and office PCs apart, with documented exceptions for vendors who need remote access.
ERP and line-of-business support
Servers, databases, backups, client installs and user access around your ERP, with escalation to the ERP vendor when the fault is in their software.
Wi-Fi, cabling and cameras
Warehouse wireless surveys, structured cabling and camera systems. Our installation partner J2 Technologies does the install; we plan it, configure the network side and support it afterward.
Backups and recovery order
A written list of which systems come back first after an outage, and restore tests that prove it can be done.
What working with us looks like
A typical first month at a plant.
We walk the plant
We map the office network, shop-floor connections, wireless coverage and every vendor with remote access. You get a written risk summary.
We work around production
Firmware, patching and network changes happen in maintenance windows you approve, not in the middle of a run.
We separate office and machine traffic
Segmentation is usually the first project, because it limits how far ransomware can spread.
You get a quarterly plan
We review hardware lifecycle, unsupported systems, ERP upgrades and budget with your leadership each quarter.
Defense contracts and CUI
Manufacturing CMMC questions need separate scoping
Shop-floor networks, ERP access and backups are managed IT work. If a prime contractor has sent a flowdown that mentions CUI, DFARS or CMMC, start with Velocity CMMC at ITSupportConsulting.com so the scope is set first.
Related services
FAQ
Manufacturing IT questions
Can you separate the shop floor from the office network?
Yes. We design VLANs and firewall rules that isolate machines and controllers, then document which vendors and users can cross that boundary and why.
Do you replace our ERP vendor?
No. We manage the servers, network, backups and user access around the ERP and work with the vendor on software issues.
Will IT work interrupt production?
It should not. We agree maintenance windows with your operations lead and test changes on office systems before anything touches the floor.
Can you install cameras and cabling in the plant?
Yes. Our installation partner J2 Technologies runs the cable and mounts the cameras. We plan the project, configure the network side and support the system afterward.
How is manufacturing IT priced?
Per user per month: $185 for 1-10 users, $165 for 11-25, $150 for 26-50 and $140 for 51-100. Warehouse and manufacturing environments add 8 percent for the extra network and device work. Our quote calculator gives a fuller estimate.
What if a defense contract mentions CMMC or CUI?
Our dedicated CMMC practice, Velocity CMMC, handles CUI scoping, CMMC Level 2 readiness and SSP and POA&M work at ITSupportConsulting.com. Our managed IT team keeps supporting your network, ERP and help desk while that work happens. Velocity CMMC is a readiness consultant, not a C3PAO.
Free Network Assessment
Find the IT risks, support gaps and budget surprises before they cause an outage
Velocity reviews users, devices, Microsoft 365, backups, network gear, vendors and support readiness for Phoenix and East Valley businesses.