Users and access
User accounts, admin roles, password and MFA practices, and how people are added and removed.
Free network assessment
Free network assessment for Phoenix and East Valley businesses
We review your users, devices, Microsoft 365, backups and network, then give you a short written summary of what is stable, what is risky and what to fix first. There is no charge and no obligation to switch providers.
It starts with a 20-30 minute discovery call. If you later choose managed IT, the 24/7 help desk is included at every per-user tier.
What we review
Devices
Workstations, servers and mobile devices, patch status, endpoint protection, age and warranty.
Microsoft 365
Licensing, mailbox security, SharePoint and OneDrive sharing, Teams and MFA coverage.
Backups
What is backed up, how long it is kept, when a restore was last tested and what comes back first after an outage.
Network and vendors
Firewall, Wi-Fi, switches, internet circuits and who owns each vendor relationship.
Free Network Assessment
Tell us what is happening in your environment
Share the current support model, the business concern that triggered the search, and the best way to schedule discovery.
What you will leave with
Risk summary
A short written summary of the support, security and backup gaps that matter most.
Ownership gaps
Who owns users, devices, Microsoft 365, backups, network vendors and security basics today, and where nobody does.
Support maturity observations
Notes on ticket patterns, documentation, onboarding, escalation and vendor accountability.
Next-step recommendation
Our recommendation: fully managed IT, co-managed IT, a cleanup project first, or no change if switching does not make sense.
If you choose managed IT
24/7 help desk
Your staff can reach the help desk at any hour, every day. It is included at every per-user tier.
Published pricing
$185 per user per month for 1-10 users, down to $140 for 51-100 users. Onboarding is a separate one-time charge.
Defense contractors
CMMC readiness is handled by Velocity CMMC, our compliance practice at ITSupportConsulting.com. We can still run your day-to-day IT.
FAQ
Questions before you get started
Is the assessment really free?
Yes. There is no charge and no obligation to switch providers or sign a contract.
How long does it take?
It starts with a 20-30 minute discovery call. The rest depends on how many users, sites and systems you have, and we tell you the timeline on that call.
Do we have to switch MSPs?
No. Some businesses use the findings to fix one problem, add co-managed support or stay with their current provider.
Do you need admin access to our systems?
Not before the discovery call. We agree on what we will review and what access we need before we touch anything.
What does managed IT cost after the assessment?
$185 per user per month for 1-10 users, $165 for 11-25, $150 for 26-50 and $140 for 51-100. Onboarding is a one-time charge. The assessment confirms your final price.
What support hours do managed IT clients get?
The help desk is 24/7 at every tier.