Case studies
These examples summarize feedback from three Phoenix-area clients about a directory and email migration, the 24/7 help desk and a long-term managed IT relationship. Identifying details are limited to protect client privacy.
A network administrator at a Gilbert organization worked with Velocity on an Active Directory and Exchange migration, plus Windows administration and scripting, and noted that Velocity takes a personal approach to the organization’s requests.
A Tempe client says Velocity’s 24/7 help desk is extremely responsive and attentive whenever it calls, and that issues are resolved quickly and effectively.
A Phoenix organization has used Velocity’s fully managed IT package for more than 10 years. The client reports being extremely satisfied with the team’s work ethic and says the 24/7 help desk answers quickly at any time.
Two of the three clients mention Velocity’s 24/7 help desk.
One organization has used Velocity’s fully managed IT package for more than 10 years.
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