Managed IT pricing

Managed IT pricing for Phoenix businesses

Managed IT from Velocity costs $140 to $185 per user per month, depending on team size. Every tier includes the 24/7 help desk.

These are the same rates our quote calculator uses. Onboarding is a separate one-time charge. Projects, hardware and licenses are scoped on their own.

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Per-user rates

Monthly rates by team size

Your headcount sets one rate, and that rate applies to every user. The 24/7 help desk and the rest of the managed IT baseline are included at every size.

Managed IT price per user per month
Team size	Price per user, per month
1-10 users	$185
11-25 users	$165
26-50 users	$150
51-100 users	$140
Over 100 users	Custom Scoped with you. The calculator starts from $140 per user.

Complexity adjustments

What adds to the monthly price

Some environments take more work to run. These adjustments are a percentage of the monthly price. They add together, up to 25% combined.

Complexity adjustments
Adjustment	Added	Typical situation
Multi-site VPN mesh	+8%	Site-to-site connectivity and network segmentation add complexity.
Warehouse or manufacturing environment	+8%	Production-adjacent systems need tighter change and uptime discipline.
Heavy cloud infrastructure	+10%	Cloud scope is more than Microsoft 365 and a few light services.
High-security environment	+12%	Higher expectation for access control, monitoring and evidence.
Transition from a current MSP	+5%	You are moving to Velocity from another managed IT provider.

Other items the calculator prices

The per-user rate covers a standard office. The calculator adds a monthly amount for each of these when you enter them:

On-site servers and cloud servers
Firewalls
Each office after the first
Phones and tablets under management
Shared or shop-floor computers
Workstations beyond one per user
Advanced security
HIPAA, PCI or contractual security requirements
Hybrid backup or full disaster recovery as a service

Worked examples

What offices of 8, 25 and 60 users pay

These numbers come straight from the quote calculator. Each example assumes one office, one computer per user, Microsoft 365 as the only cloud platform, cloud backup, and no servers, firewalls or mobile devices.

Worked pricing examples
Office	Monthly figure	Monthly range shown	Onboarding estimate
8 users	8 × $185 = $1,480	$1,325-$1,700	$2,250
8 users switching from another MSP	$1,480 + 5% = $1,554	$1,400-$1,775	$2,500
25 users	25 × $165 = $4,125	$3,725-$4,750	$6,250
25 users, high-security environment	$4,125 + 12% = $4,620	$4,150-$5,325	$7,000
60 users	60 × $140 = $8,400	$7,550-$9,650	$13,000
60 users, warehouse operation	$8,400 + 8% = $9,072	$8,175-$10,425	$14,000

The calculator shows a range from 10% below to 15% above the monthly figure, rounded to the nearest $25. We set the final price after the free network assessment confirms servers, firewalls, backups and cleanup work.

Onboarding

How onboarding is estimated

Onboarding is a one-time charge, separate from the monthly price. The calculator sets it at 1.5 times the middle of your monthly range, rounded to the nearest $250. For a 25-user office with no adjustments, that is $6,250.

Week 1: access, inventory and help desk. We inventory users, devices, vendors, licensing, backups and network gear, flag urgent risks, and give your staff the help desk number. Monitoring and ticketing go live.
Week 2: close the urgent gaps. MFA, patching, endpoint coverage and backup checks reach a baseline, and we document them.
Month 1: roadmap the next quarter. You get a first vCIO roadmap with priorities, owners and budget for the next quarter.

Included in the monthly price

24/7 help desk and escalation support
Monitoring, patching and endpoint protection for workstations
Security baseline: MFA, endpoint protection and firewall review
Microsoft 365 administration: accounts, licensing, mailbox security and file permissions
Backup monitoring and restore-readiness checks
Network and firewall ownership, Wi-Fi and internet provider coordination
Vendor coordination for phones, copiers and line-of-business software
Quarterly vCIO planning with a written roadmap

Scoped and billed separately

Projects such as office moves, buildouts and server or network replacement
Hardware purchases
Software licenses
Major email, identity, server or cloud migrations
Camera system and data cabling installations
Formal incident response and forensics
Compliance implementation beyond normal managed IT, including CMMC readiness through Velocity CMMC

Get a number for your office

Enter your users, devices and sites in the calculator for a monthly range and an onboarding estimate. A free network assessment turns that range into a firm proposal.

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Related services

FAQ

Questions before you get started

How much does managed IT cost per user in Phoenix?

At Velocity, managed IT is $185 per user per month for 1-10 users, $165 for 11-25 users, $150 for 26-50 users and $140 for 51-100 users. Teams over 100 users are priced individually.

What does a 10-person office pay?

10 users at $185 is $1,850 a month before any adjustments. The calculator shows that as a range of $1,675-$2,125 a month, with an onboarding estimate of $2,750.

Does the 24/7 help desk cost extra?

No. The 24/7 help desk is included at every tier, so your staff can reach support at any hour.

Is there an onboarding fee?

Yes. Onboarding is a one-time charge, estimated separately from the monthly price. The calculator sets it at 1.5 times the middle of the monthly range. For a 25-user office with no adjustments, that is $6,250.

What makes the monthly price go up?

Complexity adjustments: multi-site VPN mesh +8%, warehouse or manufacturing environment +8%, heavy cloud infrastructure +10%, high-security environment +12% and transition from a current MSP +5%, capped at 25% combined. Servers, firewalls, extra offices, mobile devices, advanced security, compliance requirements and hybrid or DRaaS backup also add to the monthly figure.

What is not included in the monthly price?

Projects, hardware purchases, software licenses, major migrations, camera and cabling installations, and formal incident response are scoped and billed separately.

How do we get a firm price?

Use the calculator for a range, then book the free network assessment. We confirm what we will manage and send a written proposal with your monthly price and onboarding cost.

Free Network Assessment

Find the IT risks, support gaps and budget surprises before they cause an outage

Velocity reviews users, devices, Microsoft 365, backups, network gear, vendors and support readiness for Phoenix and East Valley businesses.

Schedule a Free Network Assessment Call +1-602-445-9816