Have you recently upgraded your flash server on internet explorer and now you can’t login to fia card services or bank of america? Or any financial institution? Well here is the problem, your bank is interpreting your 10 installation as 1.0 installation. So you have two options. You can uninstall Flash 10 and then find the 9 version and install it. Or you can contact the bank tell them their website is messed up and hope they get around to fixing it soon.